Shipping policy

Thank you for shopping at Fasto! We strive to provide fast and reliable shipping to ensure your orders reach you quickly and safely.

1. Order Processing Time

All orders are processed within 1-2 business days (excluding weekends and holidays). Once your order has been processed, you will receive an email notification with tracking information for your shipment.

2. Shipping Methods and Delivery Time

We offer the following shipping options:

• Standard Shipping: Delivery within 5-7 business days.

• Expedited Shipping: Delivery within 2-4 business days.

• Express Shipping: Delivery within 1-2 business days.

Please note that delivery times are estimates and can vary depending on your location, weather conditions, and carrier delays.

3. Shipping Rates

Shipping costs are calculated at checkout based on the weight of your order, your shipping location, and the shipping method selected.

• Free Shipping: Enjoy free standard shipping on orders over [insert minimum amount] (applies to domestic orders only).

• Shipping rates for international orders will vary depending on your location.

4. Shipping Locations

We currently offer shipping to [list of countries or regions]. For international orders, please note that you may be responsible for customs duties and taxes upon delivery, which are not included in the shipping costs.

5. Order Tracking

Once your order has been shipped, you will receive a tracking number via email to monitor your shipment. You can track your order by visiting the carrier’s website or using the tracking link provided in the email.

6. Address Accuracy

Please make sure that your shipping address is accurate and complete before finalizing your order. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

7. Lost or Damaged Shipments

If your package is lost or damaged during transit, please contact us immediately at [your email or phone number]. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.

8. Shipping Delays

While we aim to get your order to you as quickly as possible, shipping delays may occasionally occur due to high demand, weather, holidays, or other circumstances beyond our control. We appreciate your understanding and patience.

9. Returns & Exchanges

For information about returns or exchanges, please refer to our [Return Policy] page.

If you have any questions about shipping or need assistance with your order, don’t hesitate to reach out to our customer service team at [your email or phone number].